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Rewards

You ever heard that saying, "Buying craft supplies and using them are two different hobbies"? We have never felt so seen ha-ha.  When you shop with Brass & Bliss Craft Co. you can now earn "Bliss Points" that help you get discounts on your favorite craft products in our store. 

You earn points for each dollar spent, but also earn points for creating a log-in, for having a birthday and for visiting your page! Super fun. 

 

Frequently asked questions

What are Bliss Points?

This is our way of showing our appreciation. You'll earn points for activities on our site, like birthdays  and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save. Happy Crafting!

Who can join?

Anyone with an account is automatically enrolled.

How do I earn points?

You can earn points for all sorts of activities, including adding a birthday, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

How do I view my point balance?

Your point balance is on every page in the bottom left corner of your screen (after you create an account).

How do I redeem my points?

Select the tab called Redeem Points. Here you'll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!

What do the 'approved', 'pending' and 'cancelled' statuses mean?
  • Approved: These points can be redeemed on rewards immediately
  • Pending: These points need to be verified before you can redeem them. This typically applies to purchases.
  • Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
Why did my account balance go down?

This happens if you returned a purchase.

I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points during checkout?

Not directly - please redeem your points for a voucher which can then be applied during checkout.

How do I leave the program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

What happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Where can I report a problem or give feedback?

Please use our normal contact details.